FAQs
Have some questions?
Click on some of the most frequently asked questions below to see if we have your answer.
Order & Delivery
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How much is delivery?
Standard Delivery starts at just £2.99, and Express Delivery starts from £6.99.
If you spend over £39.99 we'll ship your order for FREE!
This offer excludes our Cold Pressed Juices which is a fresh product and must be sent on a next day delivery service. We charge a subsidised delivery rate of £9.99 for a fully tracked service sent with our delivery partner DPD.Nutriseed also ships worldwide, rates are dependent on the country and import duty may be required to be paid.
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Can I cancel or amend my order?
You can change delivery by logging in to your account. If you need to change the delivery address for an existing order, please contact our customer care team immediately so we change before dispatch, ideally 24 hours before your preferred delivery date (by phone) and 2 days (by email).
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What payment methods do you accept?
We accept all major credit and debit cards including American Express. Checkout can also be completed via your PayPal account.
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Can I return my order?
We have a 365 refund policy for any unopened products. Our return address is: Unit 3, 119 Loverock Road Reading RG30 1DZ.
Due to the nature of the product we are unable to offer refunds or returns for Cold Pressed Juice Cleanse. -
When will I receive my order?
Within the UK our Standard delivery will take 2-3 working days and next day for Express shipping. For international orders, it can take up to 14 day
Cold Pressed Juice
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What will I receive?
Five different juices for each of your days, in one single delivery. The cold-pressed juices are flash-frozen immediately after pressing and will reach you perfectly chilled or partially frozen after transit. You can safely pop them straight back into your freezer for up to six months without compromising flavour, texture or nutritional integrity. Transfer to your fridge 24 hours ahead of consumption to thaw.
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How should I store The Nutriseed Cold-Pressed Juice Cleanse?
Once your delivery has arrived, transfer all juices straight into the freezer. The night before (or 12 hours) pop the following day's juices into the fridge for defrosting. If any of them are not fully defrosted, place the juices into a jug of warm water for approximately 10 minutes. Shake gently before drinking, and enjoy.
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Can I bulk order?
Absolutely, perfect for parties, events or coffee shops where you know that your guests value nutrient rich, healthy foods. Please contact the Nutriseed Team: team@nutriseed.co.uk if this is the case. Please just bear in mind though that due to it being fresh produce, the juices have a maximum of a 5 day life, whilst kept refrigerated.
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Should I consume anything else?
Drinking lots of water throughout the day, and beginning and ending the day with a glass of warm water with fresh lemon and Manuka honey, would be encouraged and considered fine. Other than this nothing else should be consumed, especially no caffeine.
As you may guess, whilst cleansing, it is advised to avoid smoking, drinking alcohol and all solid foods. If you wish to work out, its no problem to exercise in moderation but avoid intense, strenuous work outs. -
What if i'm pregnant ?
It is not recommended to cleanse if you are pregnant, although you can enjoy the juices as part of your balanced diet. If you have any pre-existing health conditions or if you are on medication, it is strongly advised to consult your Doctor or GP prior to purchasing a Cold-Pressed Cleanse.
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Are the juices allergen free?
Nutriseed cold-pressed juices are Vegan Approved, vegetarian-friendly and gluten free.
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I have noticed some ‘Bits’ at the bottom of some of the bottles. Is this normal?
Because the juices are made from fresh fruits and vegetables, with no other additives it is perfectly normal for some of the ingredients to separate. We have noticed this particularly with Cayenne Pepper in Neon (No. 2) and the Spirulina Powder in Another Kind of Green (No. 4).
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Can I take the juices to work with me for lunch?
Absolutely, as long as they are kept refrigerated, they can be enjoyed anywhere.
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What do I eat when i'm finished?
We recommend that you gradually reintroduce yourself to solid foods. It is best to begin this with small portions of fruits, vegetables or salads, and then move on to unprocessed foods such as eggs, dairy, whole grains and cereals. It is not recommended to eat heavy meals too soon, but to wait until your body feels ready.
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Can I leave the juices at room temperature?
No, the juices and smoothies need to be kept frozen (will last up to 180 days) or in the fridge (will last up to 5 days).
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I opened my package and the juices were partially thawed. What Should I do?
Your juices are still perfectly good. If they are partially defrosted bottle then your juice is still at 32-35 degrees and is safe to be consumed. You can stick them back in the freezer if you are not ready to cleanse or you can put them in the refrigerator to start consuming immediately. It is up to you!
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Do you add sugar?
We can confirm that our juice cleanse is all natural and does not contain any added sugar and is safe for diabetics to consume. Fruit does contain some natural sugar. Fruit contains two types of sugar: fructose and glucose. Most fruits have low to medium glycaemic index, so they do not lead to a sharp rise in your blood glucose levels compared to other carbohydrate-containing foods like white or wholemeal bread.
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Why use plastic bottles?
You can 100% trust that we are as committed to protecting the health of our planet in the same way we aim to protect your own! We’ve scoured the planet for the best packaging option for our Cold Pressed Juice and honestly - the option of recycled plastic rPET which we, in turn, urge you to recycle, had the lowest possible carbon footprint. Glass didn’t work - the flash-freezing process to lock in the nutrients - caused it to shatter and the only alternative to switching to glass, was to heat pasteurise the juice, losing the nutritional benefits and the power used in the heat process having its own negative impact on the environment!
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Are there any locations to which Juice Cleanses or 5:2 Club orders cannot be delivered?
Due to the nature of Cold Pressed Juices and the limited time frame in which they may be delivered to ensure peak nutritional integrity - please be advised that we are unable to deliver to the following sectors:
Non U.K.
The Channel Islands
Isle of Man
Northern Ireland
Scilly Islands
Scottish Highlands and Islands
Certain other restricted postcode sectors in Scotland Click Here for Restricted Postcodes
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Why do the different juice ‘blends’ vary so much in colour from batch to batch?
As our ‘Juices’ are pressed from premium fresh vegetables and fruits, just as the skin and pulp varies hugely in colour - so does the juice.
Total Superfoods
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How do I use Total Superfoods?
Add approximately 200ml of the liquid of your choice into a blender. We love almond milk, but any milk (coconut, rice, dairy) or even water will do too. Add 10g of Total Superfoods powder (1½ scoops) and add your favourite fruits and veggies to taste (top tip, using some frozen fruits gives a cool thicker texture). Blend and enjoy.
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Is Total Superfoods Vegan?
Yes, Total Superfoods is Vegan and certified by the Vegan Society.
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What does Total Superfoods taste like?
The rich cacao flavours combined with natural nutty undertones and seeds make Total Superfoods genuinely tasty to consume and of course any whatever fruits and veggies you add.
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What is the shelf life of Total Superfoods
The shelf life of Total Superfoods is 12 months if your pouch is unopened and stored in a dry, cool environment, away from direct sunlight. Don’t worry about keeping track, there is a best before date printed on the pouch.
It’s 6 months if your pouch is open. Just reseal and store in a dry, cool environment, away from direct sunlight.
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Can I use Total Superfoods while pregnant or breastfeeding?
While Total Superfoods is made from only natural ingredients that everyone can enjoy. We always recommend checking with your doctor first if you are pregnant and/or breastfeeding when making changes to your diet.
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Is Total Superfoods suitable for diabetics?
Total Superfoods is suitable for both type 1 and type 2 diabetics.
It has a low glycaemic index. A low GI food provides a more sustained release of glucose into the blood, so will keep you feeling fuller for longer compared with a high GI food that will satisfy hunger only for a short time period.
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Can I enjoy Total Superfoods warm?
Total Superfoods can be enjoyed warm too and enjoyed as a healthy hot chocolate and you can even cook fantastic and delicious recipes, like porridge, pancakes & cookies the possibilities really are endless.
For a warming, satisfying cuppa try:
1 scoop of Total Superfoods
100ml of Almond Milk
150ml of boiled water
A pinch of cinnamon powder
Not answered your question? We’re here to help.
Our Customer Care Team are standing by to answer any questions you may have. We’re looking forward to connecting with you!
SEE WHAT PEOPLE ARE SAYING!
★ ★ ★ ★ ★
“I absolutely love Nutriseed such such great natural products. Just what I wanted a good natural choice..I feel great with it..I feel I'm getting lots of vitamins.”
- Tina Louise
★ ★ ★ ★ ★
“In my 50’s, healthy diet and regular exercise but recently put on a stone! Decided to try the, porridge for breakfast and a smoothie for lunch. Absolutely loving it. Will definitely be ordering more. Feeling great and already lost a couple of pounds.”
- Julia Wilson
★ ★ ★ ★ ★
“Fast delivery . Have repurchased on a regular basis. Great taste and quality. Very good value.”
- Moira Griffiths
★ ★ ★ ★ ★
“Brilliant service. Very quick . First time trying Chia seeds and loved them in my porridge,Trying other recipes now..”
- Lydia Goodall